At High Street Hemp, we are committed to providing our customers with high-quality products that meet or exceed their expectations. Due to the nature of our products, we do not offer returns for reasons other than product defects. However, we understand that occasional issues may arise.

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If you believe you have received a defective product, please follow our simple return procedure:

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1. In-Store Evaluation: Visit our store with the defective product within 14 days days of purchase. Our knowledgeable staff will assess the product's condition.

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2. Evaluation Outcome: After a thorough evaluation, if we determine that the product is indeed defective due to manufacturing or quality issues, we will offer one of the following options:

• Replacement: We will provide you with a replacement of the same product, free of charge.

• Store Credit: Alternatively, we may offer you store credit for the value of the defective product, which can be used toward a future purchase at High Street Hemp.

Please note that this policy applies only to products with genuine manufacturing or quality defects. It does not cover issues resulting from misuse, mishandling, or normal wear and tear.

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3. Proof of Purchase: To facilitate the return process, please ensure that you have proof of purchase, such as a receipt or order confirmation.

We value your trust in our products and aim to ensure your satisfaction. If you have any questions or concerns about our return policy, please feel free to reach out to our customer service team.

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Thank you for choosing High Street Hemp, and we look forward to serving you with the highest standards of quality and service.